PROGRAM OVERVIEW

In today’s fast-paced and diverse workplace, managing conflict, bullying, and harassment is not just a priority but a necessity. Left unchecked, these issues can spiral into toxic environments, where low morale, absenteeism, and high turnover become the norm. Unresolved conflict or failure to address bullying and harassment can also lead to serious legal repercussions, damage to the organization’s reputation, and financial losses.

The Professional Certificate in Managing Conflict, Bullying and Harassment in the Workplace provides supervisors and managers with essential tools and strategies to handle these challenges proactively and confidently. You will learn how to prevent and resolve conflicts, identify and address harmful behaviors, and foster a culture of respect and inclusion.

COURSES

1. Managing Conflict at Work
2. Managing Bullying and Harassment

CREDENTIAL DETAILS

• LEVEL: First-line and Middle Managers and H-R Professionals
• COURSES: 2 (see course details below)
• CREDITS: 4 (40 CPD hours)
• LEARNING: 40 Hours (each course takes approx. 20 hours to complete)
• DURATION: 4 Months
• CERTIFICATION: GMA Digital Credentials