Level 3

Workplace Coaching (339)


Description
COURSE OVERVIEW
Increasingly companies, both large and small, are starting to add another responsibility to busy managers’ plates—coaching. It is common for today’s managers to refer to one-on-one meetings with their employees as a coaching session and for some of these managers to be enrolled in a coaching training program.

This course is designed for experienced managers tasked with getting the very best out of their people, using creative and intelligent use of coaching and mentoring in the workplace. The course helps managers develop the skills and knowledge to plan for and implement coaching session with their employees, and with teams. Additionally, you will learn how to implement mentoring programs and engage other managers in assisting in developing your people.

COURSE DETAILS
- Suitable For: team leaders, First-Line Managers and H-R Professionals
- 339 Understanding Good Practice in Workplace Coaching (3 credits)
- Course Duration: 20 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
Content
  • Workplace Coaching 1 - Getting Started
  • Video - The Power of Coaching
  • Workplace Coaching 2 - Understanding Coaching
  • Workplace Coaching 3 - The Coaching Process
  • Video - Managing vs Coaching
  • Workplace Coaching 4 - The GROW Coaching Model
  • Video - The GROW model in action
  • Workplace Coaching 5 - The Outcomes Coaching Model
  • Workplace Coaching - Quiz 1
  • Workplace Coaching 6 - Coaching Skills
  • Video - Coaching skills for Managers
  • Workplace Coaching 7 - Coaching and Performance
  • Video - Coaching Poor Performance
  • Workplace Coaching 8 - Individual Development Plans
  • Video - Individual Development Plan
  • Workplace Coaching 9 - Overcoming Barriers to Coaching
  • Video - Overcoming barriers to coaching
  • Workplace Coaching 10 - Evaluating Outcomes of Coaching
  • Video - Kirkpatricks Evaluation Model
  • Workplace Coaching 11 - Wrapping-Up
  • Workplace Coaching - Quiz 2
  • Workplace Coaching - Course Evaluation
Completion rules
  • You must complete 90.00% of the content