ILM → ILM Level 5

Management Coaching and Mentoring (550)

ou will have heard the statement, “People, not capital, are businesses’ most vital asset." There is much truth in this, although it seems to be often forgotten in times of austerity, and cutbacks. A key attribute of a successful leader is the ability to develop the human capital, the people in your business. Training and formal learning are the traditional routes to team learning. However, as a leader, there are other methods to use including coaching and mentoring.

Coaching can enable your people to reach their true potential for the good of the business and themselves. Coaching provides a blend of thinking for oneself and learning through the experience of others. Coaching leads naturally to greater awareness in your people, and to greater responsibility being taken for their own actions, and a visibly higher level of commitment in the work force; just the environment required for survival and success for businesses today and in the future. As a leader, you can actively coach your key people, and locate and develop mentoring programs to help them realize their potential. This course will give the skills and knowledge to plan the development of your people, and to begin a process of coaching and mentoring high potential and key staff.

- Suitable For: Middle and Senior Managers and H-R Professionals
- 550 Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring (6 credits)
- Course Duration: 20 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
  • Coaching and Mentoring 1 - Getting Started
  • Video - The Power of Coaching
  • Coaching and Mentoring 2 - Understanding Coaching
  • Coaching and Mentoring 3 - The Coaching Process
  • Video - Managing vs Coaching
  • Coaching and Mentoring 4 - Coaching Models
  • Video - The GROW model in action
  • Coaching and Mentoring 5 - The Outcomes Coaching Model
  • Management Coaching - Quiz 1
  • Coaching and Mentoring 6 - Coaching Skills
  • Coaching and Mentoring 7 - Coaching and Performance
  • Video - Coaching Poor Performance
  • Coaching and Mentoring 8 - Individual Development Plans
  • Video - Individual Development Plans
  • Coaching and Mentoring 9 - Understanding Mentoring
  • Management Coaching - Quiz 2
  • Video - The Business Case for Coaching
  • Coaching and Mentoring 10 - Making the Business Case for Coaching
  • Coaching and Mentoring 11 - Selecting Coaches
  • Coaching and Mentoring 12 - Overcoming Objections to Coaching
  • Coaching and Mentoring 13 - Evaluating Outcomes of Coaching
  • Video - Kirkpatricks Evaluation Model
  • Coaching and Mentoring 14 - Wrapping-Up
  • Management Coaching - Quiz 3
  • Management Coaching - Course Evaluation
Completion rules
  • You must complete 90.00% of the content