Level 3

Negotiating and Networking (327)


Description
COURSE OVERVIEW
How much value is your organization leaving on the table? What opportunities are being missed by people who engage daily in negotiations with their clients, suppliers, peers, bosses and teams? Every year poor and inconsistent negotiating skills and process can cost major organizations millions of dollars from the bottom line, and significant time and opportunity cost.

Ask yourself these simple questions:
- Do you have a consistent structure, language and approach to managing, and reporting on negotiations?
- Are your negotiating skills level good enough to deliver on major investments or sales?
- How much value has been lost through concessions given to external parties unwittingly or under pressure, delays in agreement, under-performing business relationships and internal conflict?

This course provides training in managing business negotiations; how to manage the stages of a negotiation, and gain the outcomes you seek without confrontation.

COURSE DETAILS
- Suitable For: First-line Managers and Sales Professionals
- 327 Understanding Negotiation and Networking in the Workplace (1 credit)
- Course Duration: 12 - 16 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets.
Content
  • Negotiating and Networking 1 - Getting Started
  • Negotiating and Networking 2 - Understanding Negotiations
  • Video - Distributive versus Integrative Negotiating
  • Negotiating and Networking 3 - The Negotiation Process
  • Negotiation Skills - Quiz 1
  • Negotiating and Networking 4 - Skills for Negotiating
  • Video - How not to Negotiate
  • Negotiating and Networking 5 - Preparing for Negotiations
  • Video - Blueprint for Negotiating Success
  • Negotiating and Networking 6 - Preparing your Objectives
  • Video - The Consequences of no agreement
  • Negotiating and Networking 7 - Laying the Groundwork
  • Video - The Perparation Stage
  • Negotiation Skills - Quiz 2
  • Negotiating and Networking 8 - Opening Positions
  • Video - The Opening Stage
  • Negotiating and Networking 9 - The Bargaining Phase
  • Video - The Bargaining Stage
  • Negotiation Skills - Quiz 3
  • Negotiating and Networking 10 - Dealing with Challenges
  • Negotiating and Networking 11 - Closing
  • Video - Closing the Negotiations
  • Negotiating and Networking 12 - Dealing with Difficult People
  • Video - Dealing with Bad Behavior
  • Negotiating and Networking 13 - Beyond Negotiations
  • Negotiating and Networking 14 - Networking
  • Negotiating and Networking 15 - Wrapping-up
  • Negotiation Skills - Quiz 4
  • Negotiating and Networking - Course Evaluation
Completion rules
  • You must complete 90.00% of the content