Course
Analyze and Interpret Financial Statements (421)
ILM Level 4
Analyze and Interpret Financial Statements (421)
COURSE OVERVIEW Designed for managers in non-financial roles, this course will equip you with the knowledge to interpret financial statements easily, and to participate with confidence in management meetings and dialogue on the financial...
Budgetary Planning and Control (420)
ILM Level 4
Budgetary Planning and Control (420)
COURSE OVERVIEW Budgeting is for most managers a time consuming and often frustrating process, in which you may find yourself competing for resources with other managers in the organization. Moreover, you may also be required to report against...
Develop a Culture to Support Innovation (427)
ILM Level 4
Develop a Culture to Support Innovation (427)
COURSE OVERVIEW Innovation is not only for the tech industry — it is central to the success of any business and it must be an integral part of a business strategy. Innovation has been accelerating since the invention of the steam engine, and...
Making Professional Presentations (518)
ILM Level 5
Making Professional Presentations (518)
COURSE OVERVIEW For most people, even experienced public speakers, getting up to present in front of audience can be a frightening experience. All speakers get nervous! This course will make the experience of delivering presentations to large...
Manage Marketing Activities (413)
ILM Level 4
Manage Marketing Activities (413)
COURSE OVERVIEW As a business owner, or manager of a commercial enterprise, you will need to know how to get and maintain the flow of customers and sale revenues into the business. Marketing promotional activities are critical to the growth, and...
Managing Customer Relations (509)
ILM Level 5
Managing Customer Relations (509)
COURSE OVERVIEW Managing relationships with customers has become a critical organizational competency. CRM is vital for customer retention, and E-CRM has become an essential tool in customer retention, and increasingly in customer acquisition....
Managing for Performance (400)
ILM Level 4
Managing for Performance (400)
COURSE OVERVIEW In successful organizations, managing business performance and managing the performance of people are becoming increasingly aligned. Performance-focused organizations cascade strategy, and ensure staff at all levels of the...
Marketing Management (422)
ILM Level 4
Marketing Management (422)
COURSE OVERVIEW This course is designed to assist non-marketing managers and business leaders to advise and help direct the marketing team in the development of marketing strategy and plans. The content of the course is comprehensive, and...

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