| Course | |||||
|---|---|---|---|---|---|
 | ILM Level 3 COURSE OVERVIEW
Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you if left unchecked.
This course in Leading Team... | ||||
 | ILM Level 4 COURSE OVERVIEW
If you want to become the kind of leader who inspires confidence and commitment, you will need to develop exceptional interpersonal communication skills. You will need to refine your skills in assertive communication, and... | ||||
 | ILM Level 2 COURSE OVERVIEW
This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and... | ||||
 | ILM Level 3 COURSE OVERVIEW
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works... | ||||
 | ILM Level 3 COURSE OVERVIEW
As a Customer Service Manager, you will undoubtedly be tasked with maintaining, and most likely improving the quality of service in your business, or business unit. Customer demands are continually changing as markets change,... |
