| Course | |||||
|---|---|---|---|---|---|
 | ILM Level 2 COURSE OVERVIEW
Continuous improvement is essential for all types and sizes of companies in all sectors to remain competitive in today’s challenging business environment. CQI has evolved considerably from its early growth within TQM, and now... | ||||
 | ILM Level 3 COURSE OVERVIEW
To maintain a leadership position, companies need to be continuously proactive in exploring new opportunities for innovation. This requires both leadership and the evolution of an innovation culture within organizations. As a... | ||||
 | ILM Level 4 COURSE OVERVIEW
This course is designed for managers tasked with setting up teams to plan for and execute complex team activities. The course begins with an assessment of the qualities of effective team leadership, and the techniques to use to... | ||||
 | ILM Level 3 COURSE OVERVIEW
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works... | ||||
 | ILM Level 3 COURSE OVERVIEW
As a Customer Service Manager, you will undoubtedly be tasked with maintaining, and most likely improving the quality of service in your business, or business unit. Customer demands are continually changing as markets change,... | ||||
 | ILM Level 3 COURSE OVERVIEW
Designed for supervisors and managers new to quality management, or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions... |
